This question is quite clearly posed to marketers of whom would they choose to feature in their Ad campaigns. There is a need to define and also distinguish these two terms that could support a marketer’s choice. A brand ambassador is one who serves as the spokesperson for a particular brand, enhancing the brand image by appearing as a testimonial for the brand’s benefits. He or she becomes an integral part of the brand persona and helps build an emotional bond with the consumers. And this goes beyond just appearing in TV commercials to running promotional campaigns, to attending press conferences, to even using the product (brand being endorsed) so as to make it visible to the public. The brand ambassador transforms into a brand champion where he is associated with every aspect related to the brand that could also enhance his/her laurels.
Now, a Brand Face is just like a tool used to increase brand recall and would only appear in advertisements and nothing beyond that. Brand faces would have limited or temporary contract periods under their kitty for an instance Sona Chandi Chawanpryash using Sourav Ganguly for a while in its commercials. They are simply forgotten once the campaign ends. Now the question could arise – why choose or incorporate brand faces in the first place? Wouldn’t they create a temporary brand image that people can easily forget after the campaign ends? Yes, this is true, but it is important to know that everything is contextual and fits well with situations. This is also true with brand faces, that it is going to be appropriate to use them not for a long term brand building objective (which will rather be done by brand ambassadors), but for short term goals of promoting awareness of a newly launched product, or to communicate a discount in prices, and many such goals.
The choice therefore is based on the context or situation that a marketer or a brand manager faces.
2 comments:
Well, Nice Post and Nice Blog.
Didn't know that you post almost regularly. Would be a regular at you blog from now onwards.
Well, about the post, I totally agree with the discussion point you raised. But, Me - I would pick a Brand first, if it suits my need, I won't be much concerned about either the Brand Ambassador or the Brand Face. Reason - They both change from time to time.
Looking forward to more from you.
Keep Blogging :)
Cheers !!
It is really pleasing to see your valuable comments on my blog Deep thanks. Going with what you said, that you'd rather be interested in the brand more than the people endorsing the product would mean that you'd readily spend more time in knowing the brand, its quality and endurance; all through your own sources than WASTING time at being allured by the 'endorsers'.
I apologies if I got that wrong. Well, the brand ambassador in a way connects better with certain segments of consumers influencing them thereby to buying. His/her credibility is considered believable, and so does the message being put forth. This may also have a reverse effect if there is a wrong choice of celebrities made by the brand managers.
Brand faces as explained in the post would do well only in case of seasonal promo events and the like.
Your point of some consumers not being bothered by neither is well taken Deep.
Thank you again for those precious comments.
Cheers!
Kailash
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